1. General provisions
1.1. This document is a public offer: the Seller proposes to enter into a contract on the terms below with anyone who buys STAR on the getsoundcloud.app website or in the SoundCloud Desktop application.
1.2. The Seller is the SoundCloud Desktop project, the owner of the getsoundcloud.app website. The Buyer is the person who paid for the order.
1.3. Paying for an order means full acceptance of this offer. The contract is concluded when payment is made.
1.4. The rules for using the application are described in the Terms of Service.
2. What you are buying
2.1. STAR is a paid pass in the SoundCloud Desktop application for the term you choose. What it includes is shown on the STAR page.
2.2. Plans:
- STAR - for one account;
- Duo - for two accounts;
- Family - for five accounts.
2.3. Term: 1, 3 or 12 months (30, 90 or 365 days).
2.4. STAR is tied to the SoundCloud account you signed in with when buying. Without STAR the application stays free.
3. Price and payment
3.1. Prices are in rubles on the STAR page and in the purchase window. With auto-renewal by a foreign card in the application, the price is in US dollars. The price shown when the order is created applies.
3.2. Payment methods: SBP, bank card, cryptocurrency, Telegram Stars. The purchase window shows the methods available at the moment. In the application you can also link a card or SBP for auto-renewal (section 5).
3.3. Payments are processed by payment services. Card details are entered in the application and go straight to the payment processor: Smart Glocal (Russian cards) or Yuno (foreign cards). SBP is confirmed in your bank app. The Seller does not receive or store the card number, expiry date, CVV or bank account details.
3.4. An order waits for payment for 30 minutes. An unpaid order closes by itself and no money is charged.
4. Delivery
4.1. STAR is switched on automatically on your account after the payment service confirms the payment, usually within a few minutes. No delivery is needed.
4.2. If STAR is already active, the paid term is added to the current one.
4.3. When you buy as a gift, you get an activation code. The recipient enters it in the application: STAR > "I have a code".
4.4. On the Duo and Family plans, the owner invites members in the application.
4.5. If STAR has not switched on within an hour after payment, contact support and give the order number.
5. Term and renewal
5.1. The STAR term counts from the moment it is switched on.
5.2. Auto-renewal is on only if you choose it. It is available for Telegram Stars payments and for payments with a bank card or SBP linked in the application, for the 1-month term only.
5.3. By turning auto-renewal on, you agree that the same amount is charged automatically at the end of each paid period until you turn it off.
5.4. With card or SBP auto-renewal, each period is paid as a donation to the author blog on Boosty (boosty.to) from the linked card or SBP account. Russian cards and SBP are charged in rubles, a foreign card in US dollars.
5.5. If a charge fails, it is retried up to 3 times, 6 hours apart. If it still fails, auto-renewal is turned off and STAR stays active until the end of the paid term.
5.6. You can turn auto-renewal off or remove the card or SBP link at any time in the application: STAR > "Auto-renew". For Telegram Stars, also in Telegram. This stops future charges. STAR stays active until the end of the paid term.
5.7. An SBP link also shows in your bank app as a subscription, and you can cancel it there too.
5.8. Trial: when you link a card or SBP for auto-renewal in the application, STAR turns on for 3 days. When they end, the monthly STAR price is charged from that method (RU card and SBP in rubles at the price shown in the application, a foreign card 4.99 USD) and auto-renewal continues monthly. By linking the method you agree to this charge. You can cancel the trial in the application before the charge: STAR > "Manage" > "Cancel trial". STAR ends right away, nothing is charged, and the trial cannot be taken again. The trial is given once per SoundCloud account, computer and card, and not while STAR is active. If you get STAR another way during the trial, the trial charge does not happen. Removing the linked method during the trial counts as cancelling it.
5.9. All other methods are one-time payments. When the term ends, the application works in free mode.
6. Refunds
6.1. Money is refunded if STAR did not switch on, the payment was charged twice, an auto-renewal you forgot to turn off was charged, a gift code was not activated, or the wrong term or plan was bought by mistake.
6.2. The request deadlines, the refund procedure, the cases when STAR is switched off without a refund and downtime compensation are described on the Refund Policy page.
7. Liability
7.1. The Seller is responsible for switching on STAR for the paid term.
7.2. The application is an unofficial client and depends on SoundCloud working. The Seller is not liable for failures on the side of SoundCloud, payment services and internet providers.
7.3. Disputes are settled by correspondence with support, and if no agreement is reached, under the law of the Russian Federation.
8. Personal data
8.1. What data is processed when you buy is described in the Privacy Policy.
9. Changes to the offer
9.1. The Seller may change the offer. The new version takes effect when it is published on the website and does not affect orders that are already paid.
10. Contact
10.1. Support: the project Discord server.
10.2. Email: support@getsoundcloud.app